ROSS INS TOP NAV



MEET OUR TEAM

Personal Lines Team

crystalCrystalcrystal@rossinsuranceagency.com

  • Specialize in personal auto insurance
  • Over 13 years of insurance experience
  • Property/Casualty licensed
  • I love giving clients better coverage and still saving them money!

 


alexandraAlexalex@rossinsuranceagency.com

  • Personal Lines Co-Manager
  • Property/Casualty Licensed
  • CISR Designation

I’m Alexandra, but you can call me Alex! I’m your homeowners/dwelling fire specialist.
It’s true that love makes a happy home, but the right insurance makes for happier homeowners!
Joined the Ross team in 2014 & found my second family. Proud alum of Indiana University of PA, where I graduated with a B.S. in Marketing. Lover of animals & have a cat Milo that I rescued from a thunderstorm in Wilkes-Barre PA. In my spare time I enjoy being outdoors, working out, traveling & spending time with family & friends.


debDeb – deb@rossinsuranceagency.com

  • Specializes in homeowners, renters, flood and rental properties
  • Over 22 years of insurance experience
  • Property/Casualty and Life & Health licensed
  • Notary Public
  • Nothing better than knowing I provided great coverage at a great price!

 


DanielleDanielle danielle@rossinsuranceagency.com

Hello my name is Danielle, I specialize in auto insurance. Cars have always been a passion of mine, which is why I make it my goal to make sure all of our insured have great coverage at a great price. I enjoy digging into clients’ auto policies to find ways to get more value from their insurance dollar … increasing coverage and in most cases saving money at the same time! I love fall weather and all things spooky!

 


Janine headshotJanine janine@rossinsuranceagency.com

I am here to help our insureds through the claim process whether it may be auto or home. I am a gentle guide when things get messy and I love helping people. It brings be joy to be there for clients when things go badly, and am proud to help deliver on the promises made in being our clients’ claim advocate. When I am not in office, I enjoy hiking and walking my dog, Jonathan.

 


ShaniceShanice shanice@rossinsuranceagency.com

Ross Insurance is excited to introduce to you our new Insurance Professional Trainee, Shanice Moul! Shanice is new to the insurance world, and chances are she’ll be the one picking up the phone when you call or welcoming you when you stop in. She looks forward to helping you with any billing questions or putting you in touch with another member of our team that can help with more detailed coverage issues. Shanice is a mother to an 8 year old boy, Felix, who is in third grade. She enjoys family, traveling, and absolutely love FROGS!!!! Shanice says, “I enjoy movies, theater, poetry and love being goofy and making people smile. In 8th grade I was voted most likely to become a comedian, yes yes I do have jokes.” Be sure to ask her for her favorite jokes when you see her!

 


Business Insurance Team

billBill Ross Jr. – bill@rossinsuranceagency.com

I enjoy helping with insurance for all type of businesses… small, medium and large. I have been a licensed agent for 35 years, and hold both the CPCU and CIC designations. My goal is to help you protect your business and your livelihood. I am married with three children, Lehigh grad, amateur soccer player, and lover of all things outdoors. I’ve been involved with our community through Boxes of Hope, Junior Achievement, Boy Scouts of America, Manheim Twp. Fire Council, Lancaster Association of Insurance and Financial Advisors, and Rotary International.


kimKimkimd@rossinsuranceagency.com

As an insurance nerd I love educating myself about all things insurance so that I can use my knowledge to aide my team and clients to find positive results for everyone. All thru my life I have enjoyed being of service to my country, my community, my family, and my extended family of clients and co-workers. With over 20 years of experience, I work with some of the top insurance companies in the world to put together a solid protection plan while saving my business clients money!


cristiCristicristi@rossinsuranceagency.com

Cristi brings 29 years of knowledge, wisdom, and experience working in insurance. Cristi’s skills span both the agency and carrier realms, giving her a very well-rounded background that is already proving invaluable for clients. Cristi currently lives in Hanover with Adam, her husband of 10 years, her two boys, Alex (14) and Charlie (5), and her rescue dog, Max. In her personal time, Cristi enjoys game nights, cookouts with friends, and cheering on her husband and boys as they bowl. Cristi’s son Alex also competes in “Ninja Warrior” events. She also hates laundry and fruit! Ross Insurance is pleased to welcome her.


jodyJodyjody@rossinsuranceagency.com

  • Over 28 years of insurance experience
  • Property/Casualty Licensed
  • CISR Designation
  • Notary Public

I help our business customers find a payment plan that fits their budget and suits their cash flow. Billing questions, automatic draft issues, and premium financing… it doesn’t get any better than that! Plus, I can help with all sorts of bonds… sidewalk bonds, lost security bonds, contract bonds, janitorial bonds and fidelity bonds.


Susansusan@rossinsuranceagency.com

I come to Ross with over 23 years of insurance experience, and stand ready to help with changes, coverage questions, payment issues or certificate requests. I live in Lebanon, PA, am a military veteran, married with 2 children and 5 grandchildren and am here to make every contact with our office a great customer experience.
 
 
 


Life & Health Department

billBill Ross Jr – bill@rossinsuranceagency.com

I enjoy helping with insurance for all type of businesses… small, medium and large. I have been a licensed agent for 35 years, and hold both the CPCU and CIC designations. My goal is to help you protect your business and your livelihood. I am married with three children, Lehigh grad, amateur soccer player, and lover of all things outdoors. I’ve been involved with our community through Boxes of Hope, Junior Achievement, Boy Scouts of America, Manheim Twp. Fire Council, Lancaster Association of Insurance and Financial Advisors, and Rotary International.


Administrative Team

2012-hopeHopehoper@rossinsuranceagency.com

  • Accounting/Bookkeeping
  • Licensed Agent since 1994
  • CISR Designation (Certified Insurance Service Representative)
  • Community Service: Boxes of Hope (A Post- Prom Food Drive)
  • Manheim Twp. Youth Aid Panel (Chair Person since 1993)
  • Court Appointed Special Advocate (CASA) for children (2009 – present)

2012-janieJaniejanie@rossinsuranceagency.com

  • Filing, data entry, commissions & marketing
  • Over 12 years’ insurance experience
  • Co-developed Lampeter-Strasburg Lacrosse
  • Volunteer with L-S Reading Program
  • L-S Classroom Mother

 

 

 

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